OVERVIEW

FFCONTIRIO, established in 2018, is an intelligent tender platform for architects, builders and specialized companies. CONTIRIO not only makes it possible to manage the tendering process efficiently but also to contact the most suitable specialist companies.

GOAL

  • Define the required features for the MVP
  • Subsequently, develop the MVP using wireframes
  • Create Corporate Design and look and leel

APPROACH

  • Defining the target audience
  • Determining the main task per target audience
  • Gaining insights through semi-structured interviews
  • Figuring out the features for the MVP and prioritize them
  • Creating Wireframes
  • Visual Design: Contains Corporate Design and User Interface Design

ROLE

  • User Research
  • Information Architecture
  • Wireframing
  • Visual Design

IN COLLABORATION WITH

Judith Borgmann


UNDERSTANDING THE TENDER PROCESS AND TURNING IMPLICIT KNOWLEDGE INTO EXPLICIT

Project challenges

  • There were countless ideas for the product. But these ideas weren’t written down anywhere. We had to find a way to make them visible so that we were able to prioritise them
  • We were not familiar with the process

Our first step was to gain a deep understanding of the tasks within the tender process for each target group: architects and builders, craft enterprises and the CONTIRIO service team. Therefore we conducted semi-structured interviews. From the gathered information we developed a task model relating to each target group. We analyzed gain-points and pain-points and discussed how CONTIRIO could establish more value.

Task model of the target audience architects and builders

 


DEFINING THE MVP WITH USER STORY MAPPING

The task model formed the basis of our workshop, which we held with several stakeholders to define the features for the MVP. We used the steps of each task model as epics and discussed them within timeboxed sessions. This approach was the best way for the customer to visualise the requested features and to assign them to the epics.

After transferring the notes from the workshop to Miro we processed them into User Stories.
Writing the User Stories helped us to empathize more with the users and to better understand their needs. The Stories were prioritized for the MVP for each target audience within a second workshop.

Workshop with the client to define required features for the MVP

Prioritizing the features

User Story List


WIREFRAMES

With the user stories in mind, we started working on the wireframes. The process was divided into short iterative phases. After each phase, we evaluated everything we had done with the client.

To create the wireframes we worked with Whimsical

 

VISUAL DESIGN: CORPORATE DESIGN AND USER INTERFACE

We created a refreshing, minimalist and clean Corporate Design that conveyed trustworthiness, progression and ease of use. To create the basic elements of the UI, we used customizable components of a template. This process was new to us. As the process has not yet been completed, we cannot give a final opinion.